Dealertrendluxur

Return Policy

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Our Commitment

At Dealertrendluxur, we are committed to your complete satisfaction with our tailoring and repair services. We stand behind the quality of our work and strive to ensure every garment meets your expectations.

Satisfaction Guarantee

We guarantee the quality of our workmanship. If you are not satisfied with the alterations or repairs performed on your garment, please notify us within 7 days of pickup. We will:

  • Review the work performed
  • Make necessary adjustments at no additional charge
  • Ensure the final result meets your expectations

Inspection Upon Pickup

We strongly encourage you to inspect your garment thoroughly when you pick it up from dealertrendluxur.ddd. This allows us to address any concerns immediately while you are still at our location. Please check:

  • The fit and comfort of alterations
  • The quality of stitching and finishing
  • That all requested work has been completed
  • The overall appearance of the garment

Adjustment Policy

If adjustments are needed after pickup, the following conditions apply:

  • Adjustments must be requested within 7 days of pickup
  • The garment must be in the same condition as when picked up
  • The garment must not have been worn extensively or cleaned
  • Adjustments related to our workmanship are provided free of charge
  • Changes to original specifications may incur additional fees

Non-Refundable Services

Due to the custom nature of tailoring and repair services, we cannot offer refunds for completed work. However, we will make every effort to correct any issues with our workmanship at no additional cost. Services are non-refundable because:

  • Alterations are customized to your specific measurements
  • Many alterations cannot be reversed
  • Work is performed according to your specifications

Limitations

Our satisfaction guarantee does not cover:

  • Changes in your body measurements after alterations
  • Damage to garments after pickup
  • Pre-existing damage not disclosed at time of service
  • Natural characteristics of fabrics such as shrinkage or fading
  • Requests for different alterations than originally specified
  • Garments that have been worn extensively or cleaned after pickup

Unclaimed Items

Garments must be picked up within 30 days of completion notification. After this period:

  • Storage fees may apply
  • Garments unclaimed after 90 days are considered abandoned
  • Abandoned items may be donated or disposed of
  • No refunds will be issued for unclaimed items

Damaged or Lost Items

While we take extreme care with all garments, in the rare event that a garment is damaged or lost while in our care, our liability is limited to the lesser of:

  • The cost of the alteration service
  • The documented value of the garment

We recommend insuring valuable items separately.

How to Request Adjustments

If you need adjustments to completed work, please:

  • Contact us within 7 days of pickup
  • Bring the garment to our location
  • Explain the specific concerns
  • Allow us to assess and correct the issue

Contact Us

If you have any questions about our Return Policy or need to request adjustments, please contact Dealertrendluxur:

  • Email: connectuse@dealertrendluxur.world
  • Phone: +1 240 425 2058
  • Address: 1638 R St NW Suite 213, Washington, DC 20009, United States